Nairobi for insurance
Claims triage
Accelerate claims, underwriting, and policy work with AI experts that augment the judgment of your insurance teams, grounded in your own policies and data.
Your experts
Is sudden water damage from a burst pipe covered under policy HO-3 #4471?
Yes. Sudden and accidental water discharge from a burst pipe is a covered peril under this HO-3 form. Gradual leakage and seepage are excluded.
Peril Burst pipe — sudden
Deductible $1,000
Est. exposure $8,400
Ask the Underwriting Expert…
Trusted by carriers, MGAs, and brokers
Your all-in-one AI platform for insurance work
A seamless, secure way to bring AI into your policies, claims, submissions, and the systems your teams use every day.
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Automate
Run complex, multi-step insurance processes
From first notice of loss to reserve setting, Nairobi executes the busywork end to end while your team stays in control.
Triage FNOL and route by severity
Check coverage against the policy
Draft correspondence automatically
FNOL received and parsed
Coverage confirmed against HO-3
Exposure calculated $8,400
Drafting acknowledgment letter…
Generate
Produce submissions, memos, and letters
Generate underwriting memos, declination letters, and renewal summaries in your house style, grounded in the actual file.
Underwriting memos in seconds
On-brand policyholder letters
Renewal and endorsement summaries
Cedar Mill Foods — Commercial Property
TIV $18M across three locations. Sprinklered, Class A construction. Sits within appetite for the CP book.
Risk summary
Primary exposure is cold-storage spoilage. Recommend a 2% wind & hail deductible and a refrigeration-breakdown endorsement
Analyze
Turn loss data into live dashboards
Ask questions of your book in plain language. Nairobi pulls loss runs, builds reports, and surfaces the trend without SQL.
Plain-language loss run queries
Portfolio and book analytics
Exposure and accumulation views
Act
Take instant actions across your tools
Update the PAS, create the claim task, notify the broker. Nairobi acts directly in the systems you already run.
Update policy and claims systems
Create and assign tasks
Notify brokers and insureds
Updated policy in Guidewire
Notified broker by email
Created review task
Find
Every policy wording and bulletin, instantly
Search across policies, endorsements, guidelines, and regulatory bulletins with citations back to the source.
Cited answers from source wording
Search across every carrier doc
Always current guidelines
flood exclusion language in CP forms
CP 10 30 — Causes of Loss
Water that backs up… and flood, surface water, waves are excluded under…
Flood endorsement DIC-22
Adds limited flood coverage subject to a separate sublimit and deductible…
Real outcomes for insurance teams
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Built alongside the people who run insurance
From the claims floor to the underwriting desk, Nairobi works the way your teams already do.
“Tripled our underwriting throughput without adding reviewers. The accuracy against our appetite is remarkable. ”
VP of Underwriting
National specialty carrier
Every team gets smarter with Nairobi
From claims and underwriting to compliance and service, build AI experts tailored to each function.
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Partnership services
Driving AI adoption together
Insurance is being reshaped in real time. Our partnership-led approach helps your organization become genuinely AI-first, safely.
Enterprise-grade integrations and security
Nairobi connects with the tools you already run and keeps your policyholder data secure.
Security you can stand by
Nairobi mobile
An adjuster in your pocket
Connect your policy and claims systems to get instant answers and resolve complex tasks in seconds. Missed a meeting? The recap is one tap away.
Download on iOS
Ready to transform insurance work?
Join teams already delivering faster, more accurate outcomes with Nairobi.
AI experts grounded in your policies, claims, and submissions.
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