Capabilities

Unlimited AI experts for your insurance team

Build specialized experts, underwriters, auditors, legal advisors, and more, that amplify human judgment with deep domain knowledge and your own best practices.
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nairobi.ai / experts
Your experts · 8
New expert
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Not automation. Augmentation.

Your experts don't replace people. They give every underwriter, adjuster, and broker the recall of your entire knowledge base, and leave the decision to the human.

From idea to expert in four steps

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Expert creation

Build an expert in seconds

Start from a predefined insurance template, underwriting, audit, legal, sales, or marketing, and each expert inherits domain knowledge and best practices out of the box.
Templates for every insurance function
Inherits best practices and tone
Customize instructions and guardrails
New expert
Choose a template
Underwriting
Audit
Legal
Name
Commercial Property Underwriter
Instructions
Assess submissions against our CP appetite. Flag TIV over $25M and any protected-class exposure…
Create expert
Action libraryOne click
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Unlimited actions

One-click tasks for every workflow

Draft broker emails, review contracts, assess risk appetite, summarize audit findings, your experts run domain-specific tasks instantly, and you define custom actions that fit how your team actually works.
Prebuilt task library per expert
Define custom actions in plain language
Knowledge library

Ground experts in your own knowledge

Upload and organize policies, contracts, guidelines, and case files. Experts reference this library in every analysis, with version control so updates flow through instantly.
Organize by line, product, or team
Version control and easy updates
Underwriting libraryUpload
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Claims workspace
AM JR +6
Claims Adjuster
Shared
Used by 8 teammates · same guidelines, same standards.
Everyone reviews to one consistent standard, no matter who runs the expert.
Workspace collaboration

One standard across the whole team

Share experts and libraries across your workspace so every adjuster and underwriter works from the same knowledge and standards, consistency you can audit.
Share experts across teams
Consistent standards organization-wide
Intelligent document comparison

See what changed, and what it means

Compare contracts, policies, and submissions side by side. Experts highlight differences, risks, and anomalies, so review takes minutes.
Policy v2024 · expiring
Renewal v2025 · proposed
Per-occurrence limit
$1,000,000
Wind & hail deductible
2% of TIV
Flood
Excluded
Business interruption
12 months
Per-occurrence limit
$1,000,000
Wind & hail deductible
5% of TIV  Increased
Flood
Excluded
Business interruption
18 months  Improved
Expert insight: Wind & hail deductible rose from 2% to 5% of TIV, a material shift in catastrophe exposure to the insured. BI extended by 6 months.
Projects & submissions

Triage every submission automatically

Invite submissions from internal teams or external brokers. Experts review each one, extract key data, and flag issues, while you track progress on one dashboard.
Q3 Commercial Property submissions 24 in review Invite
SubmissionBrokerTIVStatus
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You stay in control. Experts suggest, humans decide.

Every recommendation is cited and explainable. Your underwriters and adjusters keep the final call, with the full picture in front of them.

Build your first expert today

No code. Grounded in your own knowledge. Live in days.
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